PRIVACY POLICY

UNIVERSAL FITNESS & LEISURE SDN BHD. (“UFL,” “we,” “our,” or “us”) recognizes that you care about how information about you is used and shared and respects your privacy. This notice of privacy practices (“Notice”) informs you of how information is collected on and through this UFL website, located at https://www.ufl.com.my (the “Website”), how we may use the information and with whom we may share it. This Notice also describes (i) the measures we take to safeguard the information we collect and (ii) your rights concerning our collection, use and disclosure of information about you. Information collected on or through this Website may be collected by UFL or by third-party service providers acting on our behalf. The term “we,” as used in this Notice, may include our third-party service providers.

For clarification, this Notice applies only to information collected through the Website and does not necessarily describe the ways in which we may collect or use information obtained from other sites we operate or other offline means, or the collection, use and disclosure practices of any of UFL’s corporate affiliates (“Affiliates”) or business partners who make our products available on their websites or other third parties. For information on the collection, use and disclosure practices of an Affiliate or other third party, please review the privacy policy available on the applicable website.

Updates to this Notice. We may update this Notice to provide clarification or notice of changes to our practices from time to time. If we make changes, we will revise the “Last Updated” legend at the top of this Notice. Any material changes to this Notice will be posted on the Website and we encourage you to check back from time to time to ensure continuing familiarity with the most current version of the Notice.

General Audience Website. Services offered by UFL are not directed to individuals under the age of thirteen (13). UFL does not knowingly collect personal information (as defined below) from individuals under thirteen (13) years of age. No information should be submitted to or posted to the Website by visitors younger than thirteen (13) years old.

INFORMATION WE COLLECT

Personal Information

Personal Information is information that identifies you as an individual. We collect personal information, such as name, billing address, shipping address, telephone number, email address, birthdate, payment information (including payment card number or online payment service number) and related information. We may also collect personal information in connection with orders placed over the telephone or calls to customer support. The personal information you provide will vary based upon the context, and we will not collect your personal information unless you make it available. Much of the Website is accessible without providing any personal information. As a result, you do not have to provide personal information to us to visit our Website. However, in order to set up an account, place an order or to take advantage of certain features of the Website, such as product registration or to sign up for newsletters, we may require that you furnish personal information. If you do not provide your personal information, you will not be able to use these areas or features of the Website.

From time to time, we may give you the opportunity to participate in online surveys, promotions, contests and sweepstakes, subscribing to newsletters and other offerings through the Website. If you participate in these or other requests made available through the Website, we will request certain information from you. By providing your personal information to us, you grant us permission to use this information consistent with this Notice and to contact you about selected products, services, and events and to provide to you other information we think may interest you. Your provision of requested personal information to us through the Website or other means is presumed by us to be voluntary and with your consent to the uses described in this Notice.

In addition, you may provide information about another person on or through this Website. For example, you must provide information about another person when you request that we ship an order to another person. If you provide information about a person other than yourself, you represent and warrant that you are authorized by that person to provide this information to us.

Non-Personally Identifiable Information

When you visit the Website, certain anonymous information regarding use of the Website or the services is collected and/or aggregated by or on behalf of UFL through the use of automated means. The information collected automatically may include information about your visit to, and use of, the Website, such as your IP address, type of browser and operating system used, date and time you access the Website, pages you visit, search engine used to access the Website, and if you linked to the Website from another website, the address of that website. This information does not include personal information and is not treated as personal information under this Notice. Like many other websites, we may collect information using cookies, web beacons, pixel tags and related technologies. “Cookies” are small identifiers sent from a web server that are stored on a computer’s hard drive for the purpose of identifying the browser during interaction on websites or storing information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server.

We may also allow certain third-party analytics providers to include cookies and web beacons within the pages of the Website to collect information regarding how visitors use the Website and the effectiveness of the Website to help us improve and optimize the Website and products and services we offer.

Most web browsers automatically accept cookies, but you can usually modify your browser’s setting to decline cookies if you prefer. You may also render some web beacons unusable by rejecting their associated cookies. If you choose to decline cookies, certain features of the Website may not function properly or at all as a result.

How We May Use the Information We Collect. We use the personal information we collect for the following purposes:

1. for our business purposes, such as establishing and managing your customer account, providing products and services you request (such as processing and shipping orders and sending order and shipping confirmations), processing and collecting payments and providing customer support, and to send you important administrative communications regarding the Website;
2. to offer our products or services and/or the products or services of others to you;
3. to communicate about, and administer your participation in, special events, programs, surveys, contests, sweepstakes, and other offers or promotions;
4. to evaluate and improve our business, including developing new products and services and analyzing the effectiveness of products, services, and the Website;
5. to perform data analyses, including market and consumer search, trend analysis, demographic analysis, and financial analysis; and
6. to comply with applicable legal requirements, to enforce our policies and terms of service and to protect the Website and its users.